• WAREHOUSE CLOSURE

    Our warehouse is currently closed due to severe weather. If you need to order please do so from Amazon.

  • HOW CAN I ORDER?

    Orders can be placed directly through the website. 

    Once you have added the last item to your shopping cart please follow the checkout process.  

    It is possible to place an order via phone with our UK based customer service team; Mon to Fri: 2:00am - 09.30am (CST)

  • IS THERE AN ORDER CUT OFF TIME?

    Orders are shipped from Clearwater, FL Monday – Friday 9am – 2pm EST.

    Orders placed within these hours will be processed and shipped the same day. Orders placed outside of these hours will be dispatched the next business day (excluding Holidays).

  • CAN I CANCEL OR CHANGE MY ORDER?

    Orders can be cancelled or changed only if they have not been prepared for dispatch.

    Please be aware that orders are generally shipped within one working day, hence we cannot guarantee that requests to cancel or change orders can be accommodated.

    It is likely that a second order will need to be placed.

  • HAS MY ORDER BEEN SUCCESSFUL?

    You will receive a confirmation email upon ordering, this will include your order number and details.   

    If you don't receive either email, please CONTACT US.

  • CAN I HAVE MY ORDER DELIVERED TO A DIFFERENT ADDRESS?

    Yes, why not deliver straight to family,  friends, your workplace or even to you on vacation.  We can deliver anywhere in the USA, just include the preferred delivery address details when ordering.

  • CAN I SEND ORDERS TO MORE THAN ONE ADDRESS?

    Yes, but you must place each order separately.

  • CAN I SHIP TO OUTSIDE OF THE US

    International Delivery outside the US is not available through the Bloccs USA website. However, Bloccs are available from Amazon in other countries including; Amazon UK, Germany, France, Italy, Spain, Netherlands, USA, Canada, Mexico, Singapore and Australia. Please visit your local Amazon Marketplace to see what options are available.

  • CAN I BUY A CAST COVER IN A STORE

    It is not currently possible to buy Bloccs protectors from stores in the USA. Please order online.

  • WHAT FORMS OF PAYMENT ARE ACCEPTED?

    We accept all major credit cards including Visa, Mastercard and American Express.   To help speed up your shopping experience we also accept Express Check out options: Shop Pay, PayPal and Google Pay. 

  • WHEN WILL I BE CHARGED?

    All payments are charged at the time of order through those services per their standard usage agreements. Bloccs® does not retain your payment information.  

DELIVERY & POSTAGE

  • DELIVERY OPTIONS

    We will choose the most expeditious shipping method to ensure timely arrival of your purchase, usually through US Mail Service, FedEx, or UPS. Options for standard and expedited shipping are available at checkout

  • FREE STANDARD DELIVERY

    Next day Mon-Fri

    Not available for deliveries on a Saturday or Sunday, 4-5 business day shipping (Included)

  • EXPEDITED DELIVERY - $9.95

    Saturday Service

    Not available for deliveries on a Sunday. Signature required for delivery.

DELIVERY FAQS

  • If you have any other questions our Team are more than happy to help :-)

    CONTACT US
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